Contact // Shipping // Returns
We are located in Austin, Texas. Please direct all inquiries to:
We will respond within 24-48 hours.
Shipping will be determined at time of quotation. Minimum order quantities apply.
The exception to this is for trade + commercial orders. Please contact us for more info.
Please allow 10-12 weeks for the arrival of your custom chairs! Everything is handmade to order with love and care at Mexa's state of the art factory in Guadalajara, Mexico.
PAYMENT & RETURN POLICY
- Full payment is due to officially place your order.
- No refunds, exchanges or credits for custom orders.
- If an item is defective please contact us within 30 days. We will assess the defect and offer a replacement, refund, or credit.
- You will be responsible for physically returning the item(s) to us for any return, credit or replacement.